TED SYSOPS
All help

Reporting a problem

Last updated 2026-07-18

Every page has a ? button fixed in the bottom-right corner. Selecting it opens a menu with Help articles and Report a problem — choosing Report a problem opens the report dialog. Your submission goes directly to our tracker, no account of your own needed.

Filing a report

  1. Select the ? button (bottom-right of any page), then Report a problem.
  2. Fill in What happened? — one or two sentences describing what you saw versus what you expected.
  3. Optionally fill in How to reproduce (optional).
  4. Under How bad is it?, choose one:
    • Blocking — production is broken, data corruption, users can't proceed.
    • Important — feature doesn't work as expected (selected by default).
    • Polish — UX, copy, or small visual issue.
  5. Optionally attach a screenshot — select Attach screenshot, or paste one from your clipboard with ⌘V.
  6. Select Submit Report.

Your submission automatically includes the page you were on, your browser, and recent activity — expand Context attached to this report to see exactly what's included before you submit.

After you submit

You'll see a confirmation with a link to track your submission, and a thank-you note. Select Close to dismiss the dialog.

See Finding help articles for the other item in the same ? menu.

Did this answer your question?